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Horeca Store
Location

Deliver To :

Frankfurt am Main, Hesse... 60327
Hotpoint PTAC unit with electronic controls and sleek white finish, a reliable choice for climate control in hospitality settings.

Hotel Opening or Refurbishment?

From Hotel supplies to Financing We’ve got you covered.

Key Specification

Manufacturer
Hotpoint
Country of Origin
Proudly Made in America
Color
White
Shipping Weight
101 lb
Refrigerant Type
R32
Chassis Type
Slide-In
Auto Power Recovery
Yes
Fan Motor
1
Heating System
Heat Pump with Resistance Backup
Venting Features
Concealed Manual Vent Control
Heating - Reverse Cycle - BTUH
11000
Heating - Reverse Cycle - COP
3.1
Heat Pump - Watts
1035
Product Depth
20.9 in
Frost Control
Yes
Power Cord Type
Included
Installation Type
Through-the-Wall
Cooling BTUH (MAX)
12200 BTU
Rotary Compressor
Yes
Voltage (MIN)
265 Voltes
Heating - Electric - Heater Watts
3.5 KW
Selling Unit
1/Each
Type
PTAC Units
Warranty
1 Year Parts & Labor
Features
Auto Emergency Heat, Freeze Sentinel, Heat Pump w/ Backup, Remote Thermostat Ready
Temperature Range
62°F to 80°F
"SmartFan" Fan Cycle
Yes
Discharge Grille
2 Position
Heat - Cool
Yes
Manual Vent Control
Hidden
Cooling - Amperes
4.5
Heat Pump
Yes
Heat Pump - Amps
5.2
Product Width
42.4 in
Product Height
16 in
Voltage (MAX)
277 Volts
Fan Speed Selections
2 Cooling / 2 Fan Only / 2 Heating
Cooling EER (BTUH / Watt)
10.4
Cooling - Watts
1170
Outdoor Vent / Exhaust
Yes
Amps
20 A

Product Overview

The Hotpoint AHHS12E3XXA is a through-the-wall PTAC unit designed to deliver reliable year-round heating and cooling. Proudly made in America and finished in white, it features a rotary compressor, a single fan motor, and a heat pump with resistance backup. The unit delivers up to 12,200 BTU cooling and 11,000 BTU heating capacity using energy-efficient R32 refrigerant.

With an EER of 10.4 and a COP of 3.1, it provides strong performance with lower energy consumption. Built with a slide-in chassis, the unit includes 2 fan speeds for cooling, heating, and fan-only modes, and a 2-position discharge grille. It features concealed manual vent control, hidden vent operation, and outdoor vent/exhaust for better airflow control.

Additional safeguards include Auto Power Recovery, Freeze Sentinel, and frost control to protect the unit during colder conditions. During operation, it draws 4.5 amps at 1170 watts for cooling, and 5.2 amps at 1035 watts for heating. With compact dimensions of 42.4 in W x 20.9 in D x 16 in H, the unit fits standard wall sleeves.

The unit supports a temperature range of 62°F to 80°F, includes a SmartFan cycle, and is compatible with remote thermostats. It operates at a maximum voltage of 265 volts, and is designed for through-the-wall installation. It includes a power cord, and is backed by a 1-year parts and labor warranty.

Purchased this product?

Share your honest review to help hotels and restaurants make smarter choices.

Overall Rating

4.4

Based on 5 ratings

5
40%
4
60%
3
0%
2
0%
1
0%

How to Leave a Product Review

Step 1: Log In to Your HorecaStore Account.

Step 2: Go to the product page and click “Leave a Review” or

Head to your Order History and click “Submit Review” next to the item.

Step 3: Rate it, write a quick note, and hit Submit.

5 Reviews

Customer ReviewK

Kim Macejkovic

Verified Purchase

Dec 19, 2023

Great cooling performance, efficient, and looks sleek on the wall.

Customer ReviewW

Winnifred Hermann

Verified Purchase

Jun 22, 2024

Perfect size and capacity for medium hotel rooms. Cools quickly and doesn’t make any noise while running. The setup was easy too.

Customer ReviewS

Stephan Armstrong

Verified Purchase

Apr 07, 2025

The air feels balanced, not too dry, which is great for overnight comfort.

Customer ReviewL

Lelah Huels

Verified Purchase

Mar 23, 2025

Ordered from HorecaStore and got excellent service delivery was fast, and everything arrived safely.

Customer ReviewE

Ethelyn Rice

Verified Purchase

Aug 14, 2025

After daily use for a few months, it’s still working exactly as expected.

Questions from buyers like you

Answered to help you make the right decision.
Yes, it is compatible, but an accessory kit is required for remote thermostat use. 
Yes, it features Auto Power Recovery to restore function after an outage. 
It uses R32 refrigerant, which is efficient and eco-friendly. 
Yes, it includes a heat pump with electric resistance backup for dual functionality. 
This PTAC unit operates on 265V and requires a 20-amp connection. 

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